As you can imagine, we have a great commitment to the motivation, development and training of all our people, helping them to grow their careers, expanding knowledge and experience.

For our Management Team we do this by identifying Talent through our ‘STAR’ system, ensuring we spot ‘STAR’ performers and those demonstrating future STAR potential, supporting them to follow a rewarding and motivating career path

For our Team Members, we have recently introduced a Training Champion initiative and Job Role Training that will mean each restaurant will have its own dedicated Trainer with a structured Training programme to help our Teams to deliver the best service

We base all of our Training & Development tools on 4 ‘Attitudes & Behaviours’ that we expect all of our Managers to demonstrate, making sure we grow a consistently high level of performance from all of our Teams. Our 4 Attitudes & Behaviours are:

GUEST obsessed
Brilliant Basics
Inspirational Leadership & Teamwork
Driven to succeed